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The hypocrisy of Tim Hortons, a business built on coffee breaks

January 8, 2018
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If all Canadians lost their paid breaks, like some workers at a Tim Hortons in Ontario, what would be left of the once iconic company?

Security guard Luke Tremblay is on his lunch break at a Tim Hortons in downtown Ottawa, ordering a chicken wrap and small carton of chocolate milk. He gets two other 15-minute breaks during each of his shifts, when he often comes back to this same house of habitual hot beverages, fashioned with its iconic brownness.

“If you’re jammed on an issue, by coming here, the coffee or fresh air, it gives you a fresh perspective,” says another customer, a federal civil servant who drinks black coffee on his breaks. “I feel refreshed,” says his colleague. “When I hit work again, it’s almost like a new day.”

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