PRIVACY POLICY

Godz Privacy Policy: How We Handle Your Data

1 ID check
before first deposit

Godz Casino collects only the data needed for registration, login, deposits, withdrawals and support chat, under PIPEDA and provincial privacy laws. Your ID is checked once, before the first deposit, so later payouts need no new documents.

DATA RETENTION

Your Data Serves Support Only

180 days
then deleted

Form messages lose name, email and text after 180 days.

IP PROTECTION

Your IP Stays Unstored

Hash only
never your IP

Abuse protection uses an irreversible hash of your IP.

  • One ID Checkbefore first deposit
  • 24/7 Live Chatfor data questions
  • Your Consentrequired to send
Privacy

What Godz Collects, Why, and for How Long

We collect what KYC, AML and payments require. Your ID is checked once, before the first deposit. Contact form messages are deleted after 180 days.

Data Collected at Registration and Verification

Data categoryWhen it is collectedWhy we need it
Account details: name, email, date of birth, addressAt registrationTo open your account, confirm your age and reach you
ID and proof-of-address documentsBefore your first depositKYC and AML checks
Payment detailsAt deposit or withdrawalTo process payments and confirm you own the method
Device and login data: IP, browserAt each sign-inAccount security and fraud checks
Support chat historyWhen you contact live chatTo answer you and keep a record of the case
Marketing preferencesAt registration, changeable at any timeTo send offers only if you agree

If you complete Godz casino registration, we ask for your name, email, date of birth and address. The form needs nothing more.

Verification comes next, before your first deposit. Once your documents are approved, we reuse them when you request a payout. No new documents are needed at that step.

How Data Is Used and Shared

We use your data to run your account, pay you and meet our legal duties.

  • Account management and Godz casino login security
  • Fraud and AML checks
  • Payment processing
  • Answers from support
  • Legal and regulatory obligations

We share data only with payment providers, verification partners and regulators where the law requires it.

Messages sent through the site's contact form go to the operator of the site network. This is a separate party acting as data processor. It receives your name, email, subject and message.

The transfer has one purpose: reviewing your request and replying to it. The site itself does not keep the message after delivery.

The form does not accept attachments. Links and contact details inside a message are hidden automatically for security reasons.

Check it yourself: ask live chat which partner handled your document check, and save the reply.

Cookies, Security and Retention

Exact retention periods for account records follow the legal and regulatory rules that apply to your account.
  • Essential cookies Keep you signed in and the cashier working Always on
  • Analytics cookies Show which pages load slowly or confuse players Optional
  • Marketing cookies Measure offers only after you agree Optional
  • Encryption Data moves and is stored in encrypted form In transit and at rest
  • Staff access Only staff handling your case can open it Need to know
  • Account records Kept as long as law and regulators require Legal periods
  • Form messages Then name, email, text deleted; topic, language, date stay anonymous Up to 180 days
  • Sender IP Only an irreversible hash, used against abuse Not stored

Your Rights as a Canadian Player

You can ask to see or correct your data, withdraw marketing consent or close your account; the Privacy Officer contact is in the footer and on the Contacts page.
  1. Open the contact form
    Live chat takes requests too if you prefer to talk first.
  2. Choose the privacy subject
    Pick "Privacy / data request" to learn what data we hold or to have it deleted.
  3. Name your request
    State whether you want access, a correction, a marketing opt-out or account closure.
  4. Tick the consent box
    The form sends nothing without your explicit consent.

Verify Once, Then Play and Withdraw

  • One ID check before your first deposit
  • Payouts in CAD without new documents
  • Live chat answers 24/7 at Godz Casino
Create Your Account 18+/19+ depending on province; play responsibly and set your limits before you deposit.
Privacy

Godz Privacy Answers: Documents, Support, Your Rights

Your ID is checked once, before the first deposit. Contact form messages are deleted after 180 days, and data requests go through one form topic.

Why does Godz ask for ID before my first deposit?

KYC and AML rules require us to confirm who owns the account and the payment method. We do it once, before the first deposit. That way your balance is never held while a check runs after a win.

Will I send documents again when I withdraw?

No. Your ID, address and payment ownership are checked before the first deposit. A payout request in CAD brings no new documents.

Who can see my personal and payment data?

Account and payment data are used for KYC, AML and processing your payments. Contact form messages go to the operator of our site network, a separate data processor. They are used only to review and answer your request, and the site does not keep them after delivery.

How do I request, correct or delete my data?

Open the Contacts page and use the form with the topic «Privacy / data request». Ask which data we hold about you, or ask us to correct or delete it. Live chat runs 24/7 and can point you to the right form.

Does support chat save my conversations?

Our published rules give no storage period for chat transcripts. A figure isn't stated, so we don't guess one. Ask in the chat directly, or send a «Privacy / data request» through the contact form.

What happens to a message sent through the contact form?

Sending needs your explicit consent, ticked in the form. Attachments are not accepted, links and contacts in the text are hidden automatically, and your IP is kept only as an irreversible hash. After 180 days your name, email and text are deleted, as the Godz privacy policy states, and only the topic, language and date remain as anonymous statistics.